Shipping Policy

Shipping Policy

Thank you for shopping with With The Mosleys! We appreciate every order and are excited to send a little piece of our family to yours.

Processing Time

Please allow 3–7 business days for your order to be processed before shipping. Processing times may be longer for custom, personalized, preorder, or made-to-order items.

Business days do not include weekends or holidays.

Shipping

Shipping times vary depending on the shipping method and destination. Once your order has shipped, you will receive tracking information when available.

Please note that shipping carrier delays are outside of our control. With The Mosleys is not responsible for delays caused by the shipping carrier, weather, holidays, or other circumstances after a package has been accepted by the carrier.

Shipping Address

Please double-check your shipping address before completing your order. Customers are responsible for providing a complete and accurate shipping address.

If you notice an error after placing your order, please contact us as soon as possible. We cannot guarantee that an address can be changed once an order has entered processing or has shipped.

Lost, Stolen, or Damaged Packages

If your tracking information shows that your package was delivered but you have not received it, please contact the shipping carrier first.

If your order arrives damaged or you receive an incorrect item, please contact us within 7 days of delivery and include your order number and clear photos of the item and packaging so we can review the issue.

Thank you for your patience, support, and understa